Extended Stay America - Chicago - Hillside

Available Rooms

Studio with 1 King Bed - Non-Smoking

Max Guests:
2

kitchen is included in this studio, along with a flat-screen cable TV and ironing facilities.


Extra-large double bed(s) (Super-king size) x 1;
Air Conditioning; Iron; Desk; Ironing Facilities; Heating; Carpeted; Hairdryer; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; Cable Channels; Flat-screen TV; Tea/Coffee Maker; Refrigerator; Microwave; Kitchen; Dining area; Kitchenware; Stovetop; Toaster; Alarm clock;

Queen Studio

Max Guests:
2

A kitchen is included in this studio, along with a flat-screen cable TV and ironing facilities.


Large bed(s) (King size) x 1;
Air Conditioning; Iron; Desk; Ironing Facilities; Heating; Carpeted; Hairdryer; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; Cable Channels; Flat-screen TV; Tea/Coffee Maker; Refrigerator; Microwave; Kitchen; Dining area; Kitchenware; Stovetop; Toaster; Alarm clock;

Queen Studio - Disability Access

Max Guests:
2

A kitchen is included in this studio, along with a flat-screen cable TV and ironing facilities.


Large bed(s) (King size) x 1;
Air Conditioning; Iron; Desk; Ironing Facilities; Heating; Carpeted; Hairdryer; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; Cable Channels; Flat-screen TV; Tea/Coffee Maker; Refrigerator; Microwave; Kitchen; Dining area; Kitchenware; Stovetop; Toaster; Alarm clock;

Studio with 2 Double Beds - Non-Smoking

Max Guests:
4

A kitchen is included in this studio, along with a flat-screen cable TV and ironing facilities.


Double bed(s) x 2;
Air Conditioning; Iron; Desk; Ironing Facilities; Heating; Carpeted; Hairdryer; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; Cable Channels; Flat-screen TV; Tea/Coffee Maker; Refrigerator; Microwave; Kitchen; Dining area; Kitchenware; Stovetop; Toaster; Alarm clock;

Studio with 2 Double Beds

Max Guests:
4

A kitchen is included in this studio, along with a flat-screen cable TV and ironing facilities.


Double bed(s) x 2;
Air Conditioning; Iron; Desk; Ironing Facilities; Heating; Carpeted; Hairdryer; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; Cable Channels; Flat-screen TV; Tea/Coffee Maker; Refrigerator; Microwave; Kitchen; Dining area; Kitchenware; Stovetop; Toaster; Alarm clock;

Queen Studio - Non-Smoking

Max Guests:
2

A kitchen is included in this studio, along with a flat-screen cable TV and ironing facilities.


Large bed(s) (King size) x 1;
Air Conditioning; Iron; Desk; Ironing Facilities; Heating; Carpeted; Hairdryer; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; Cable Channels; Flat-screen TV; Tea/Coffee Maker; Refrigerator; Microwave; Kitchen; Dining area; Kitchenware; Stovetop; Toaster; Alarm clock;

One Bedroom Suite - Non-Smoking

Max Guests:
4

A kitchen is included in this suite, along with a flat-screen cable TV and ironing facilities. A sofa bed is also provided.


Air Conditioning; Iron; Desk; Ironing Facilities; Heating; Carpeted; Hairdryer; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; Cable Channels; Flat-screen TV; Refrigerator; Microwave; Kitchen; Dining area; Kitchenware; Stovetop; Toaster; Alarm clock;
Guest accommodation
2 stars
4575 Frontage Road 60162 Hillside Illinois USA (US)
41.87346268 -87.89530182
USD
15:00
11:00
American Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover

Rooms

Guests liked the large rooms, though some commented maintenance could be improved
Some guests mentioned bathroom cleanliness could be improved

Location

Shopping nearby

Service & facilities

Guests appreciated the friendly staff
Guests spoke highly of the reception staff

About Extended Stay America - Chicago - Hillside

This Extended Stay America - Chicago - Hillside is located in Hillside and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Chicago is equipped with a stovetop, a microwave and a refrigerator. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows, and a water filter in every room. Each morning, a complimentary "grab-and-go" breakfast is available, including coffee, cereal and pastries. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Brookfield Zoo and the Stephenson Convention Center.

Cleaning services are based upon the number of nights stayed. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. For a stay of 7 nights or fewer, a cleaning service is available for an additional fee. Contact the hotel for more details. Towels and linens are available at the front reception. A valid credit card is required at check-in. If no credit card is available, 100 USD cash deposit is required. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Amenities of Extended Stay America - Chicago - Hillside

  • WiFi available in all areas
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Laundry
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Air conditioning
2.41/5.0
WRITE A REVIEW

Guest Reviews (17 reviews)

Christopher

Aug, 07, 2016

Exceptional

4.80/5.0
No discounts

greg williams

Jul, 27, 2016

Not great

2.70/5.0
They never cleaned the room , and we had to go down to the front desk to get towels everyday. Was not a good experience !!!!

Carlos

Jul, 05, 2016

Wont go back

1.65/5.0
Location
Most uncomfortable bed

Gerald

Jun, 28, 2016

I love the kitchen and convenience.

3.75/5.0
I love the kitchen and convenience.
Nothing

Anonymous

Jun, 21, 2016

This place is the world's worse !!!

1.45/5.0
No service was given. Not even staff kindness. Nothing was liked.
I didn't like the fact that the room was filthy.The bed was hard as cement. The pillows were flat as pancakes. it was the worst place ever,and the prices was too high.SHAME ON YOU!!!!! !!!!

Felicia

Apr, 03, 2016

I I'

2.70/5.0
I I'm a non smoker the room smelled bad and stale

Amanda

Mar, 24, 2016

Watch your quoted price!!

2.90/5.0
I did not like the fact that on booking.com I was quoted one price including hotel fees. And when I checked in the price was about $40 more. That's a big difference. Was a bit disappointed with that.

Greg B

Dec, 20, 2015

4.00/5.0
I've stayed here on two different occasions--- once for about three weeks, and currently, for 2 months now as a business consultant in need of a long-term alternative to a traditional lease. If you're looking for a no-frills extended housing option, for an affordable price point, this is a great property. The room was clean, and had everything I needed. Comfy bed, nice furniture (including a dining table, desk, and reclining leather chair), full kitchen minus stove, large bathroom, and enough space for storage if you're carrying more than a few suitcases. Heidi and her staff are always professional, friendly, and accommodating. I'm greeted each morning with pleasantries, and welcomed home in the evening. Reliable free internet with faster speeds available for a small fee. Flat-screen TV. Great location near the freeway, about halfway between downtown and several large SW/Western suburbs. When there are issues (as any hotel will have) with noise, they are dealt with in a timely manner. The room service staff always does a great job with my room, with a fresh change of bedding, towels, etc. They keep my space clean and looking nice. The one time I had a maintenance issue, it was fixed immediately. The laundry room offers plenty of machines at a reasonable price. Abundant parking. The location is great with plenty of shopping and eating options nearby. Close to multiple freeways. Far enough off the roadways that is quiet at night. The only complaint I have is the smoking. Otherwise, nothing but positive things to say. I'm a picky customer and this property has consistently exceeded my expectations, otherwise, I would have moved out months ago.

Brandon Fraction

Nov, 20, 2015

4.00/5.0
It was alright a place to stay

Ashley Braylock

Nov, 20, 2015

4.00/5.0
Very clean and the people at tgd counter is very helpful n respectful

Elma Magallanes

Aug, 20, 2015

2.00/5.0
Filthy. ..

Foosh Dollaz

Jul, 20, 2015

1.00/5.0
Stayed in room 215. It was dirty. Dead gnats left on the wall and the bathroom could have been much cleaner. As i got on the elevator to Check out on the second day, I was greeted by unattended garbage, a bag of dirty sheets, and a vacuum cleaner. I found this disturbing not only because trash was just joy riding on the elevator but also because they do NOT clean your room daily. Their policy is cleaning on the eighth day of ur stay or to charge u a refreshment fee for cleaning!

Essie Fregoso

Apr, 20, 2015

2.00/5.0
I booked thru Priceline and I have to say I don't see why its rated as a "3" start hotel. I'll start by saying the young lady at the counter was very nice and helpful. Booked a room for two - was given a double bed! Unless you're children or child size how do two adults sleep on a double bed? In addition - omg - I'm not kidding, sat at the end of the bed and the mattress came flying up! It's advertised with an equipped kitchen but it's not - you have to ask for plates etc. at the front desk so you look like you're getting your assigned camping gear and struggling to carry it back to your room as its not given in a basket or bag of some type. Our tub had hair in it - ok only one hair but still gross. I just wanted to sleep so no issue in making an issue - it served its purpose, bed didn't flip if I was thrown across it.

A Google User

Jan, 20, 2013

1.00/5.0
They are all a bunch of liars. Cannot be trusted. Horrible customer service and even the corporate office lies in order to protect their employer's mistakes. Worst group of staff I've ever dealt with.

A Google User

Jan, 20, 2013

1.00/5.0
Worst hotel, i guess the saying is correct, u get what u pay for

A Google User

Jan, 20, 2012

1.00/5.0
place is a total rip-off. I booked room for 3 people on pricelin(another rip-off).Upon arriving I was told it would be an additional $33.00 oh yeah this after waiting 15 minutes because clerk was on phoneIwas told I would have to call priceline which I did Priceline told me they would have to contact extended stay I told priceline I no longer wanted to stay there once again I was told they migh decide to charge for room (with priceline you prepay)I figured I had no choice but to stay beacuse I was already charged.When we finally got our room the air conditioner didnt work there was no phone in room and no internet they did not fix any of these problem .when priceline finally contacted me the next morning I told them I was leaving and I wanted a refund for unused portion.they agreed. Now for the night I did stay there I felt unsafe with t young children people were having drinking parties and the police kept patrolling and checking license plates.for an extra $15.00 a night I suggest you stay a Best Western 1/2 blk away.

A Google User

Jan, 20, 2009

1.00/5.0
As much as I travel, I would have expected better. At check in, they gave me a keycard with a series of holes punched in it. Ok, so the place isn't up to the latest technology. But when I got to my room, it didn't work. Went back to the desk with all of my luggage, they apologiezed and gave me a key to a different room. Same results, key didn't work, couldn't get in. Someone walking by told me he'd had the same problem, and offered to tell the desk. A few minutes later, the desk clerk came up, apologized again, and asked me to remain there while he found and tested out a key to yet another room. I should mention here how slow the elevator is. 5 minutes later, got another key to yet another room on another floor. The floor in the hallway obviously had not seen a vaccuum in a week, and there was a very unpleasant smell in the hallway. Thankfully, when I got to my room, I was able to get in. Yes, there is a small two burner stove and kitchen, silverware for one maybe two people, no dishwashing detergent, etc. The room was clean. The light over the desk was burned out, so was one of the two next to the bed. The phone rang, but it was dead when I picked it up. I couldn't call the front desk to complain! So I called from my cell phone, got routed to the national number, they said they'd call the front desk for me. A few minutes later, the phone rang again, but the receiver was dead. I had to go downstairs to talk to the clerk. With apologies, he said he'd take care of it the next day. The next day came, nothing. I had to walk the hotel to find him to complain that nothing got done. He seemed surprised, and showed me the work order he wrote, and then wrote another one. He said he was working the morning shift the next day, and that he would personally take care of it then. Next day came, it didn't happen. I am in to day 4 of 5 here, the light bulbs are still burned out. Unless you pay extra, there is no room service to pick up trash, change towels, make the bed, etc. So ordering a pizza in means the leftovers will be here until I check out. The front desk is not staffed overnight, so if you have a problem late, or need to check out early (before 7am), you have a problem. There will be nobody on property to help you. Make sure if you need the standard travel size shampoo that you make a trip to the front desk and ask for it before getting in the shower, they don't even leave one in the room at check in.

Extended Stay America - Chicago - Hillside Hillside, USA

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