Hotel Universo

Available Rooms

Single Room

Max Guests:
1

This air-conditioned room overlooks the inner courtyards. It features a flat-screen TV and a private bathroom with toiletries and hairdryer. A minibar is available. Rooms come with an optical, pop, baroque or floral design.


Single bed(s) x 1;
Air Conditioning; Desk; Heating; Shower; Hairdryer; Free toiletries; Toilet; Bathroom; Toilet paper ; TV; Telephone; Minibar; Upper floors accessible by lift;

Superior Double Room

Max Guests:
2

This air-conditioned room overlooks the inner courtyards. It features a flat-screen TV and a private bathroom with toiletries and hairdryer. A minibar is available. Rooms come with an optical, pop, baroque or floral design.


Large bed(s) (King size) x 1;
Air Conditioning; Desk; Heating; Shower; Hairdryer; Free toiletries; Toilet; Bathroom; Toilet paper ; TV; Telephone; Minibar;

Superior Double Room with City View

Max Guests:
2

This larger air-conditioned room overlooks the Church or square of Santa Maria Novella. It features a flat-screen TV and a private bathroom with toiletries and hairdryer. A minibar is available. Rooms come with an optical, pop, baroque or floral design.


Large bed(s) (King size) x 1;
Air Conditioning; Desk; Heating; Shower; Hairdryer; Free toiletries; Toilet; Bathroom; Toilet paper ; TV; Telephone; Minibar; View;

Triple Room

Max Guests:
3

This air-conditioned room overlooks the inner courtyards. It features a flat-screen TV and a private bathroom with toiletries and hairdryer. A minibar is available. Rooms come with an optical, pop, baroque or floral design.


Single bed(s) x 1; Large bed(s) (King size) x 1;
Air Conditioning; Desk; Heating; Shower; Hairdryer; Free toiletries; Toilet; Bathroom; Toilet paper ; TV; Telephone; Minibar; Upper floors accessible by lift;

Deluxe Double or Twin Room

Max Guests:
2

Located on the top floor, this larger air-conditioned room is characterised by modern interiors. It features a flat-screen TV and a private bathroom with shower, free toiletries and hairdryer. Some rooms overlook Santa Maria Novella square, while others overlook the inner courtyards. Some units are on 2 levels.


Single bed(s) x 2; Large bed(s) (King size) x 1;
Air Conditioning; Desk; Heating; Shower; Hairdryer; Free toiletries; Toilet; Bathroom; Toilet paper ; TV; Telephone; Flat-screen TV; Minibar; Upper floors accessible by lift;

Classic Double Room

Max Guests:
2


Large bed(s) (King size) x 1;
Air Conditioning; Desk; Heating; Shower; Hairdryer; Free toiletries; Toilet; Bathroom; Toilet paper ; TV; Telephone; Minibar;
Hotel
3 stars
Piazza Santa Maria Novella 20 50123 Florence Italy (IT)
43.77383423 11.24910164
EUR
14:00
12:00
American Express, Visa, Euro/Mastercard, Diners Club, JCB, CartaSi

Rooms

Some guests commented the rooms were small & dated, and that maintenance could be improved
Rooms had views
Some guests said the bathrooms were small & cleanliness could be improved

Location

Near the train station
Near the city center

Service & facilities

Guests appreciated the friendly, professional staff
Guests spoke highly of the reception staff

About Hotel Universo

Overlooking the Basilica of Santa Maria Novella, Hotel Universo is set in a quiet square in central Florence. It offers colourful design rooms with air conditioning and a buffet breakfast. The Universo is just 300 metres from Santa Maria Novella Train Station and 5 minutes' walk from Florence Cathedral. The surrounding area is full of interesting monuments, shops and restaurants. Rooms come with a TV and private bathroom with hairdryer and toiletries. Some have a view of the square. Reception is open 24-hours a day and staff provide useful local knowledge.

When booking more than 5 rooms, different policies and additional supplements may apply.

Amenities of Hotel Universo

  • WiFi available in all areas
  • 24-hour front desk
  • Luggage storage
  • Laundry
  • Fax/photocopying
  • Non-smoking rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Air conditioning
4.04/5.0
WRITE A REVIEW

Guest Reviews (304 reviews)

María

Nov, 01, 2016

Experiencia nefasta

1.90/5.0
La ubicación y el funcionamiento de internet
La habitación, la 44, era minúscula,no llegaba a los 8 metros; el baño, un pasillo de metro y medio de ancho. No había sitio para la maleta, la ropa ni para poner lo de aseo. Daba a un patio oscuro con un ruido continuo de motores. El personal, nada profesional porque habitaciones como esa no se pueden ofrecer a los clientes.La reserva la tenía hecha desde nueve meses atrás. No volvería ni aunque me dieran dinero.

Davide

Nov, 01, 2016

Exceptional

5.00/5.0
Staff molto gentile, camera molto bella e spaziosa, colazione buona, hotel a due passi dai monumenti più importanti e dalla stazione

Rosmeiry

Oct, 30, 2016

Ótima localização e bom custo-benefício!! Ficaria novamente!

3.95/5.0
O melhor do hotel é a localização !!! O café é simples mas gostoso !! Fazem um cappuccino delicioso !!! É só solicitar! Os funcionários educados e atenciosos !!
O sinal do wifi na maioria do tempo não pegava no quarto!!! O banheiro é pouco pratico e pequeno !

Jean

Oct, 30, 2016

lieu idéal, mais l'ensemble est à revoir,sol trop glissant

3.35/5.0
Lit spacieux
bruit au niveau du breakfast, prix élevé pour l'ensemble des prestations

Andrea

Oct, 27, 2016

Accattivante per la posizione

4.60/5.0
Bellissimo panorama . Igiene molto pulito. Personale cordiale .
Doccia con tendina.

Ceres

Oct, 27, 2016

Não recomendo a ninguém este hotel.

2.70/5.0
A cama é a única coisa boa do quarto.
O café da manhã não era bom. A salada de frutas era de compotas. A atendente era gentil, mas o café, em si, não valia o preço, muito simples, melhor tomar café na rua. No quarto, apesar de espaçoso, não há armários, nem lugar/apoio pra se colocar as malas, uma falta de consideração com os hóspedes. Se o hotel é para turistas, deve haver uma preocupação com o conforto deles. O box no banheiro é muito pequeno.

Francis

Oct, 27, 2016

Péssimo hotel.

1.65/5.0
A localização do hotel é muito boa, fica a uns 300m da estação de trem.
Os atendentes são ruins, o wifi não pegava no quarto e os atendentes falaram que se eu precisasse de uma conexão melhor eu deveria ir para o primeiro andar, pois lá eles tem uma sala com internet. A colcha da cama estava com manchas de sangue, provavelmente de algum pernilongo. A porta do chuveiro no banheiro não fechava direito e toda vez que tomava banho alagava todo o banheiro.

Alessandra

Oct, 26, 2016

Good

3.75/5.0
Lo staff molto competente e cortese, ottima la posizione centralissima!

Gianluca

Oct, 26, 2016

Superb

4.60/5.0
La posizione. .la cortesia del personale. Il letto gigante e i colori della stanza. .
La poca illuminazione nella stanza. .

Anonymous

Oct, 19, 2016

Non lo consiglierei!!!!!!!!!!!!!!!

2.70/5.0
La posizione
Letto scomodissimo..un caldo bestiale in camera termosifoni accesi ..aria condizionata non funzionava la tv idem.

Annunziata

Oct, 19, 2016

soggiorno

2.90/5.0
Molto pulito
Corridoi angusti

serromo

Oct, 19, 2016

Exceptional

5.00/5.0
Cuentan con un buen desayuno habitaciones cómodas.La atencion de Toni en la recepcion fue extraordinaria no asi de la de sus colegas

Sarita

Oct, 17, 2016

VOLTARIA COM CERTEZA

5.00/5.0
Tudo foi ótimo..´.cama boa, limpeza, café da manhã, localização e hospitalidade dos funcionários...em especial da Suzana
tudo ok

Myeongjin

Oct, 16, 2016

Pleasant

3.35/5.0
합리적인 가격, 좋은 위치
좁은 방, 낡은 시설

Carlos

Oct, 16, 2016

Good

3.95/5.0
Exelente ubicacion

Ferdinando

Oct, 14, 2016

Adatto per brevi soggiorni

3.35/5.0
La posizione e il rapporto qualità/prezzo
Certi aspetti estetici dovuti a carente manutenzione

Bernardo Medeiros

Oct, 14, 2016

Good

3.95/5.0
Perfect location
The room was too small and the decoration was bad

Celia

Oct, 13, 2016

Good

3.75/5.0
Desayuno

Mizlilly

Oct, 13, 2016

Nice 3-star, nice people, but needs basic maintenance

3.95/5.0
Location perfect for reaching the train station and in a beautiful piazza, breakfast was plentiful to include cappuccinos, bed comfortable, checkout at noon.
Room needs maintenance - air conditioner vents need to be clean, patch up holes in the wall from old curtain placement.

Salvador

Oct, 13, 2016

Passable

2.50/5.0
No hay armarios,,no cajones.el wifi sólo funciona en la primera planta.cuando te duchas de inunda el baño. El aire acondicionado no funciona...demasiado caro para la calidad que ofrece

Elisa

Oct, 10, 2016

ottima posizione

3.55/5.0
la posizione in piazza santa maria novella davvero eccellente
In bagno: la doccia - senza piatto doccia, quindi a pavimento con la chiusura a tendina - si trovava praticamente attaccato al water. Nessuno spazio di appoggio per le proprie cose. In camera: la tv si trovava attaccata alla medesima parete a cui era appoggiato il letto, quindi la televisione si poteva guardare solo seduti sulla sedia della scrivania... Pseudo armadio, un tubo con una tendina per "chiuderlo" e 4 grucce che non si potevano staccare, davvero poco pratico...Questo nella singola n. 37.

Jeong

Oct, 10, 2016

Good

3.75/5.0
좋았음.
옥탑방 전망은 좋았으나 단독으로 설치된 엘레베이터 작동이 어려웠다.

Carlo

Oct, 07, 2016

First time in this hotel, I have stayed in all others in S.M.Novella. Great value for money

4.80/5.0
They upgraded us to a "room with a view"!

Achim

Oct, 07, 2016

Für einen Kurztripp ok

3.15/5.0
Das Frühstück war für italienische Verhältnisse sehr gut
Zimmer und insbesondere das Bad sehr sehr klein, Blick auf den schmucklosen engen Hinterhof, Schimmelstellen.

Kathleen

Oct, 04, 2016

Very good

4.15/5.0
Super Lage, nettes Personal
Zimmer zum pz Santa Maria Novella sehr laut

Hotel Universo Florence, Italy

Your overall Rating of this property

Your name

Title of your review

Your review

What sort of Trip was this?

  • Business
  • Couples
  • Family
  • Friends
  • Solo