Free shuttle is too small; You have to book it from the hotel to the airport, but staff did not tell us in advance; If you do not book it in advance, you might wait for a long time. Sauna room is quite small, rest area is also awful, very small pool; no shower in the room, less TV channels compared to other hotels. Internet is slow

Shuttle to/from airport needs to be of higher frequency or larger shuttle. Many times we were made to wait for next shuttle. Double standards practiced. Told me twice that everyone need to be seated when in shuttle, thus forcing me to wait for next shuttle. Others times, they allowed others to squeeze in. Once our room is not even cleaned and they questioned me as if to push the blame to me for the lack of service.

Nulla.

Shuttle Service - überfüllt! Rezeption - nicht kompetent, sehr langsam... Bei der Anreise gegen 23.30 mehr als 30 Minuten wartezeit bis zum einchecken !!!

Bathroom needs updating. Corridors had a strange odour which other guests also noticed. Food and drink rather pricey.

My room had a (locked) door to another room, voices and discussions between rooms could be easily heard.

Reception was one of the slowest I have experienced. Good service, but the waiting times were at times just too long. Card payments experienced several outages during the stay.

I waited a lot at the reception for checking. When I entered to my room, it was very cold because of a problem in the air condition. So I asked the receptionist to find a solution or to change my room. However, they did nothing, hence I contacted with the manager. After this, they changed my room. But unfortunatelly, this new room was also cold. To settling my room took more than 3 hours.

Some minor renovations and improvements of the halway would make this place really shine! The carpet felt a little old, and the lighting in the side halways was a little dim compared to the main halway. Neither of those was a big deal, though.

De bedden vond ik een beetje hard. Ik had een wondje op mijn been wat ik niet had gezien. Het bloed was op laken terecht gekomen. Na 2 dagen hadden ze het laken nog niet vervangen.

- The bed sheets was dirty - There was only 2 receptionist and the place was crowded of people, in each line maybe 8 person waiting and that was so bad - No desk to order taxi or private car we have also wait for the busy receptionist - They didn't allow us to use the swmming pool and they said there is a private lesson !

Front desk people very slow and unfirendly

Geen shuttle bus voor vroege reiziger (vóór 6 uur)

Aéroport international, donc hôtel aussi! Pourtant, pas de français au menu !

Door viewer did not have a latch, people inside were easily visible from outside. Door chain was missing. I could hear every flight taking off from the run way so could not sleep properly. Corridors of Floor#2 looked too old.

Airport Shuttles dont start until 6am

limited choice in restaurant

Todo fue excelente

I asked for a non smoking room and they offered me a smoking one.

No magnifying mirror in the bathroom to do makeup!

The room door was broken. Staff at reception eemed too busy to bother or care. HAD to wait 25 mins to register then another 25 minutes while housekeeping eventually sorted a manual key to my room as the electronic lock was broken. Then hd to wait in for maintenance to come and fix it. COULD have been avoided if offered another room but like I said reception staff didn't seem bothered at all

1-Lit trop étroit, 2-couverture trop petite, pas de couverture additionelle, 3- joint de la cabine douche inexistant la salle de bain est innondée après une douche 4- last and lieast, choix de canaux tv "cheap"

Almost missed our flight due to incompetence and misinformation at desk. The check-in clerk told us the airport shuttle ran every 15 minutes, no problems, just come when you need it. At check-out to take the shuttle at 07:45 we learned not only that it ran only on the half hour but also that the clerk should have told us to pre-book. The next several runs to the airport were fully booked. The morning staff were at first unbelieving then merely unsympathetic. It was 100% their error and they really did not try to resolve the problem. We had to get sympathy of a shuttle driver and his other passengers to squeeze on a later shuttle. Also the hotel is a bit further from the airport than advertised. Maybe that promoted travel time is as the crow flies, which is not helpful when humans must travel by highway twists and further exit locations.

The night before our return flight early the following morning, we wanted to buy some souvenirs at the hotel's gift shop, which, according to the sign on the door, was open at 6 p.m,. everyday. Well, it wasn't open that evening at all and the hotel staff was very indifferent. When asked when it will open, one said:Who knows?" While another put if off by saying, That's not our problem....it's not a hotel operation" (but it;s in your lobby!)! Well, it never did open and we returned home with no Dutch gifts.