Viceroy Riviera Maya - Luxury Resort

Available Rooms

Luxury King Villa

Max Guests:
2

This double room features a balcony, bathrobe and minibar.


Extra-large double bed(s) (Super-king size) x 1;
Safety Deposit Box; Air Conditioning; Seating Area; Hairdryer; Bathrobe; Toilet; Bathroom; Bath or Shower; Telephone; Radio; DVD Player; CD Player; Cable Channels; Flat-screen TV; Minibar; Dining area; Wake-up service; Alarm clock; Balcony;

Royal Villa

Max Guests:
2

This villa offers exclusive butler service and a hammock.


Extra-large double bed(s) (Super-king size) x 1;
Safety Deposit Box; Air Conditioning; Seating Area; Hairdryer; Bathrobe; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; DVD Player; CD Player; Cable Channels; Flat-screen TV; iPod dock; Minibar; Dining area; Wake-up service; Alarm clock; Balcony;

Premium King Villa

Max Guests:
2

This villa offers exclusive butler service, a hammock, and a terrace.


Extra-large double bed(s) (Super-king size) x 1;
Safety Deposit Box; Air Conditioning; Seating Area; Hairdryer; Bathrobe; Free toiletries; Toilet; Bathroom; Bath or Shower; Telephone; Radio; DVD Player; CD Player; Cable Channels; Flat-screen TV; iPod dock; Minibar; Dining area; Wake-up service; Alarm clock; Balcony;

Luxury Queen Villa

Max Guests:
2

This double room features a balcony, bathrobe and dining area.


Large bed(s) (King size) x 2;
Safety Deposit Box; Air Conditioning; Seating Area; Hairdryer; Bathrobe; Toilet; Bathroom; Bath or Shower; Telephone; Radio; DVD Player; CD Player; Cable Channels; Flat-screen TV; Minibar; Dining area; Wake-up service; Alarm clock; Balcony;

Signature Villa

Max Guests:
2

This air-conditioned villa has 1 King-sized bed with high quality linen and features a sun deck, coffee maker, and an iPod dock. Additionally, guests will find a private heated plunge pool and an outdoor rain shower with free luxury toiletries.


Safety Deposit Box; Air Conditioning; Desk; Seating Area; Sofa; Tile/Marble floor; Private pool; Wardrobe/Closet; Shower; Bath; Hairdryer; Bathrobe; Toilet; Bathroom; Telephone; Radio; DVD Player; CD Player; Cable Channels; Flat-screen TV; Minibar; Dining area; Wake-up service; Alarm clock; Balcony; Patio; Garden view; Terrace;

Room Selected at Check In

Max Guests:
2

Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.


Large bed(s) (King size) x 1;
Safety Deposit Box; Air Conditioning; Seating Area; Hairdryer; Bathrobe; Toilet; Bathroom; Bath or Shower; Telephone; Radio; DVD Player; CD Player; Cable Channels; Flat-screen TV; Dining area; Alarm clock; Balcony;
Resort
5 stars
Riviera Maya Playa Xcalacoco Fracc 7 77710 Playa del Carmen Quintana Roo Mexico (MX)
20.66332436 -87.03195953
USD
15:00
12:00
American Express, Visa, Euro/Mastercard

Rooms

Guests appreciated the bathrooms
Rooms had views
Guests liked the clean rooms

Service & facilities

Guests appreciated the friendly, professional staff
Guests enjoyed the pool

About Viceroy Riviera Maya - Luxury Resort

Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa situated in the tropical rainforest features a restaurant and beachfront cabanas. The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available. This pet-friendly resort hosts a spa and wellness centre offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available. The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Amenities of Viceroy Riviera Maya - Luxury Resort

  • WiFi available in all areas
  • Windsurfing
  • Diving
  • Horse riding
  • Snorkelling
  • Beach
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Spa Facilities
  • Steam room
  • Fitness/spa locker rooms
  • Swimming pool
  • Airport shuttle
  • Car hire
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Shuttle service
  • 24-hour front desk
  • Newspapers
  • Safety deposit box
  • Currency exchange
  • Tour desk
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Terrace
  • Library
  • Sun terrace
  • Laundry
  • Dry cleaning
  • Ironing service
  • Daily maid service
  • Gift shop
  • VIP room facilities
  • Air conditioning
  • Adult only
4.26/5.0
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Guest Reviews (14 reviews)

Anonymous

Oct, 17, 2016

C'est un hotel 3* au maximum.

2.30/5.0
La visite d'un scorpion. Le prix totalement exagéré par rapport à la prestation. Nous faisons beaucoup d'hôtel 5*, celui-ci n'en est pas un. La carte culinaire est suffisante pour 2 soirs mais pas plus. Attention à la fraîcheur de certains aliments (huître pour ma part). L'attitute du personnel avec la politique des pourboires. La piscine est sale et la plage ne permet pas une baignade aisée. Nous y avons abrégés notre séjour.

Shanon

Oct, 11, 2016

A very quiet stay with few people and a bit of a rocky beach.

4.40/5.0
The monkeys let us feed them apples and the outdoor shower under the stars was a lovely experience. The couch at the end of the dock was wonderful as well. Our complimentary breakfast was divine.
The cost was fairly extreme for only including breakfast and the in room drinks and snacks were priced very high.

Rob

Sep, 11, 2016

Super luxe dream huts in the rainforest with plunge pool.

4.60/5.0
The staff were super attentive. The spa. Breakfast
The mosquitos ... The hotel is centred almost lush tropical vegetation.

Jean

Aug, 28, 2016

A treasure on the beach

4.80/5.0
Hidden treasure right on the beautifull beach - really nice staff - discreet and always here. Excellent service - wonderful Spa and facilities. Highly recommended.
Well - a small details when you have nothing bad to say : the music on breakfast was to us not really appropriate ...

Robert

Aug, 14, 2016

Superb smallish VIP hotel with a brilliant chef

5.00/5.0
It's not only the touches expected from a luxury hotel on this range. It's the unexpected details that surprise and greet you . There's loads of privacy in the rainforest complex and you will almost not notice any other guests. Always a quiet spot (hanging double bed or deck chair) available by the pool or on the neatly tendered beach or at La Marea restaurant. Staff are expertly trained and will make every effort to make you feel like a VIP even if you're not one. Food (breakfast and dinners) are masterfully prepared by the chef. Two thumbs up.
Flawless hotel. N/A

Carlos

Jul, 19, 2016

Increíble

5.00/5.0
Habitación muy cómoda Servicio perfecto
El transfer fallo

Renato

May, 13, 2016

Excelente opcion !!!

5.00/5.0
Todo la comida el lugar la atencion el concepto todo excelente y delicioso
Nada

Out

May, 12, 2016

No frills

3.55/5.0
spa treatments were nice.
The hotel felt out dated. The food was average and there were not enough events or perks from the hotel that felt communal. The staff was just ok and the pool and whirl pool were unkept. There were a lot of mosquitos to the point where it was uncomfortable. The spa was small and amenities were very basic. Overall the experience was average and I would have to say that the viceroy felt over-rated.

Joanababo

Apr, 28, 2016

Lua de mel perfeita!

4.60/5.0
Café da manhã maravilhoso, quarto espaçoso e muito confortável, tendas na praia muito confortáveis
A cerveja nunca estava gelada. Café da manhã maravilhoso, porém demorava bastante para ser servido uma ver que é a la carte.

Lukas

Mar, 25, 2016

DO NOT STAY THERE!!! VERY EXPENSIVE & TERRIBLE SERVICE

1.45/5.0
Nothing really
Condition of the room was not good. Service is TERRIBLE! You do not see any managers and the waiters and pool staff do not seem motivated or willing to help. They congregate around the bar area to talk to each other. It takes them almost ONE HOUR to serve breakfast in the restaurant!!!. Some coffee mugs and plates are broken, in villa pool was never cleaned during our stay, etc.

Sabreen

Mar, 01, 2016

Must visit

5.00/5.0
Phenomenal hotel, starting with amenities to staff. I travel a lot, but this is by far the best place I have ever stayed at. Exclusive luxury with fantastic service and phenomenal food.
That i had to leave

Ricardo

Feb, 11, 2016

The villas are truly amazing and luxurious.

4.60/5.0
The villas are truly amazing and luxurious.
Food was disappointing, especially given the very high prices. Access is a bit inconvenient, as all the surroundings are under construction.

Joyce

Dec, 18, 2015

excellent resort and will be coming back

5.00/5.0
professional stuff
They should warn the guests in advance that there is construction going on, or just dont start at 7am with hammering things.

Günce

Nov, 24, 2015

great experience directly in a rainforest adjacent to a seashore

4.40/5.0
- They have a staff called Pepe working at the beach. He was incredible. He's bringing foods & drinks almost non-stop, with good quality. In general, staff is very helpful - The villas feel like directly in the forest. Often you see monkeys, squirrels etc around your secluded house. -All included is indeed all-included, with all food (including room service) and quality alcoholic beverages. It doesn't let you down.
- Since it's practically in the forest, there are a lot of mosquitos and some insects as well, so if you're a person too afraid of these it might be difficult for you. - The standard Luxury villa has a pool, but no bath or private jacuzzi which I think would made the comfort more complete. - The price displayed doesn't include the 16% tax and other taxes, so be careful while booking.

Viceroy Riviera Maya - Luxury Resort Playa del Carmen, Mexico

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